Shipping

Order Processing

Orders placed and confirmed before 1:00 PM (CET), Monday to Friday, are shipped the same business day. Orders placed after this time or during weekends and public holidays are dispatched on the next business day.

Delivery Times

Estimated delivery times are:

Spain (Mainland) & Portugal (Mainland): 24–48 hours
Balearic Islands: 48–72 hours
Canary Islands: 5–10 business days
Rest of Europe: 3–5 business days

Please note that delivery times are estimates and may vary during peak periods or due to customs clearance in some countries.

Shipping Costs

Shipping costs are automatically calculated at checkout based on your delivery address and the shipping method selected. You'll always see the final shipping cost before completing your purchase.

International Shipping

We currently ship to the European Union, door-to-door through our carrier network.

We don't ship outside the EU at the moment (this includes the UK, Switzerland, Norway and the rest of the world). Estonia and Malta are not available either.

Just add your address at checkout and you'll instantly see the exact shipping cost and estimated delivery time for your country.

Customs, Duties & Taxes

Customs policies depend on your destination:

• European Union: No customs duties or additional import charges apply.
• Canary Islands: Orders below €150 are generally exempt from customs duties. Orders above this value may be subject to IGIC and DUA charges, payable upon delivery.

Canary Islands customs duties and taxes are charged by the local customs authorities, not by Naut. Therefore, these amounts cannot be refunded by us. If you need to recover them after returning an order, please contact your local customs office directly.

If a shipment is returned to us because these duties or taxes were not paid, the refund will be issued after deducting the return shipping and handling costs.